Refund Policy

Effective date: 19 March 2026

Consumer Transparency

This policy is written to support clear communication in line with UK consumer transparency expectations.

Eligibility Window

Refund requests may be submitted within 14 calendar days from delivery date, subject to verification checks.

Condition Requirements

Items should be returned with original packaging and included materials. Assessment is completed after return inspection.

How to Request

Email managers@tlixarenvivtorex.world with order details and request information. Return instructions are shared after initial review.

Processing Times

Approved refunds are generally processed within 10 business days after returned goods are received and validated.